Re: Update [Incident ID: 3813839] – Purchase

Verification, Response Required


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> Our support staff has responded to your request, details of which are

> described below:

> Discussion Notes

> Support Staff Response

> We are attempting to validate a purchase made in your account. Our goal

> is to reasonably ensure that the owner of the payment method provided

> has authorized its use.

> We are concerned due to one, or more, of the following reasons:

> â ¢ The billing information provided to us at the time of purchase does

> not match that on record, or appears to be incomplete/invalid.

> â ¢ It appears that someone other than the authorized payment method

> account holder might have made the purchase.

> â ¢ The purchase appears to have originated on a computer outside of the

> listed billing locale.

> Please have the payment method account holder provide to us, within 48

> hours, a clear, legible copy of his/her government-issued, valid photo

> identification, such as a driver’s license or passport.

> A scanned image (under 100,000 Bytes in size) can be attached as a

> response to this message, or faxed to:

> (480) 287-8003

> Attention: Fraud Department

> Upon receipt and verification, we will notate your account that the

> purchase was valid. Thank you for your understanding and cooperation.

> Sincerely,

> Fraud Department

>   _____

> If you need further assistance with this matter, please reply to this

> email or contact customer service at 480-624-2500 and reference

> [Incident ID: 3813839].

> Thanks,

> Customer Service

> © 2008. All rights reserved.

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Good day,


Herewith please find information and verification as requested.


Yours faithfully